Shipping policy

Shipping Policy

At Simpille Online Store, we are committed to delivering your orders safely and on time.

• Order Processing: Orders are processed within 1–2 business days after confirmation.
• Delivery Time: Orders are generally delivered within 7 days from the date of dispatch.
• Delivery times may vary depending on your location, courier delays, weather conditions, or other unforeseen circumstances.
• Once your order has been shipped, you may receive tracking details where available.

Return Policy

We offer a 5-day return policy.

• You can request a return within 5 days of receiving your order.
• The product must be unused, unworn, and in its original condition and packaging.
• Products that are damaged, used, or missing their original packaging may not be eligible for return.
• To request a return, please contact us with your order number and reason for the return.
• Once your return request is approved, we will provide further instructions for returning the product.
• Refunds or replacements will be processed after the returned product has been received and inspected.

Contact Us

For questions regarding shipping, returns, or your order, please contact us:

Email: simpilleonlinestore@gmail.com

Thank you for shopping with Simpille Online Store! :::

If you want, I can also make this into a more trustworthy/professional Shopify-style policy with sections for cancellations, refunds, damaged products, and COD orders.